Vinted Users Voice Frustration Over Size Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Updates
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
